FAQ
Frequently Asked Questions (FAQ)
This page provides answers to common customer inquiries. If your question is not addressed below, please contact our support team at support@beautyblastshop.com. For questions regarding a specific order, please include your Order Number (e.g., 034SHOP-1218) and Order Email.
Ordering & Payments
Q: How do I apply a discount code?
A: To apply your discount code during checkout using either PayPal or a credit/debit card:
- Select the product you wish to purchase and click "Add to Cart".
- Click "PAY WITH DEBIT/CREDIT CARD" to proceed to checkout (works for both PayPal and credit card payments).
- On mobile: Tap "Show order summary", then enter your discount code.
On desktop: Enter your discount code in the field on the right side of the page. - Continue with your payment.
Q: What payment methods do you accept?
A: We accept:
- PayPal
- Visa, MasterCard, American Express, Diner’s Club
- Most major debit and credit cards
- Apple Pay & Google Pay
Q: How much is the shipping fee?
A: Standard shipping is $5.99 USD worldwide. Final cost is shown at checkout.
Shipping & Delivery
Q: Do you offer international shipping?
A: Yes, we ship worldwide from our global network of fulfillment centers.
Q: How long does shipping take?
A: Estimated delivery is 10–20 business days after processing.
Q: How can I track my order?
A: You will receive a tracking number by email once your order ships. Track at 17track.net.
Q: Why isn’t my tracking information updating?
A: Please allow 24–48 hours for updates to appear. Gaps in updates are normal.
Q: I only received part of my order. Why?
A: We may ship items separately from different locations for faster delivery. Each shipment has its own tracking number.
Order Modifications & Cancellations
Q: Can I change my shipping address, name, or phone number?
A: Contact support@beautyblastshop.com immediately. Include:
- Your Order Number
- Your Order Email
- Updated shipping details
Q: Can I change items in my order?
A: Contact us immediately with your order details and requested changes.
Q: Can I cancel my order?
A: Orders can only be canceled before shipment. A handling fee may apply.
Post-Delivery Issues
Q: My order arrived damaged. What should I do?
A: Email us with:
- Your Order Number
- Photos or video of the damaged item
- Photo of the shipping label
Q: What if my item has a defect?
A: Contact us with your order details, a description of the issue, and clear photos/video.
Q: I received the wrong item or am missing an item. What should I do?
A: Email us with:
- Your Order Number
- Photo of the incorrect item or list of missing items
Account & Communication
Q: I didn’t receive my order confirmation email.
A: Check your spam folder. If not found, contact us with your order details.
Q: I haven’t received my tracking number yet.
A: Tracking numbers are sent 1–2 business days after processing. Check your spam folder before contacting us.
About GlucoSense™
GlucoSense™ is dedicated to making blood sugar monitoring easier, safer, and more comfortable. Our non-invasive glucose meters offer needle-free tracking with clinical-grade accuracy. Trusted by thousands, we help people take control of their health—without the pain.
Contact Us
📧 Email: support@beautyblastshop.com